Thursday, January 28, 2010
Posted at 5:40 PM
omg i am so fucking pissed at green team right now, i can cry.

already they did not care one bit for service when i informed them of my stolen phone that was only one day old. i'm told red team gives their customers a voucher to help them in instances like this. but green team doesn't seem to give a flying fuck, okay.

it took them more than one freaking day, and that was with me pushing them through the means of an angry phone call in morning, for them to finally activate my replacement sim card. 3 hours later. never mind that i emphasised to them that i needed the connection pretty urgently on that day.

and then today, out of the blue, my sim card wasn't functioning again. people tried to call me many times, but they were told my number wasn't in service. smses couldn't get through and i couldn't get them out either. so i went back home and dialed **** again. they should thank their lucky stars they didn't make me wait for them to pick up the call.

so i angrily told the dude what had happened over the course of these 3 days. and i asked them what's going on. he asked for particulars, and then he simply said, "we'll reactivate your card within one hour". oh! so they actually DEactivated my card? for what reason?!

i asked him why it was deactivated in the first place, and he said they were undergoing some system enhancement at green team. yeah, your system's supposed to be enhanced, not screwing up your customers. i mean, it's not like i'm hankering after free service, i freaking pay for this, alright?

then i told him rather harshly that i hope this does not happen again because i have been really inconvenienced these past few days cos of stupid things like this. seriously. as if i don't feel horrible enough right. omg.

the guy then apologised and before he could finish his "thank you for calling.....", i hung up.
i'm really sorry that guy had to pick up my call. i wasn't nice. at all.

dear green team,

kurosaki says you suck.
he's glad my cable tv's now courtesy of the read team.

love,
me

icon credit: deawere@LJ